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Support

Questions, problems, or something not working? We're here to help.

Contact us

Email legal@reacht.app — no account or sign-in needed. Tell us the username or email on your account (if you have one) and what happened; screenshots help.

We read every message and reply as soon as we can.

Account access

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Forgot your password? On the sign-in screen (app or reacht.app), tap Forgot password? and we'll email you a reset link.

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No confirmation email? Check your spam or junk folder. If it still hasn't arrived after a few minutes, email us from the address you signed up with.

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Joining Reacht is invite-only for now: you need an invite code from a member, or you can request an invite on reacht.app.

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Locked out or suspended? Email us with your username and we'll look into it.

Gold subscriptions

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Bought in the iOS app: Gold is an App Store subscription billed by Apple. To cancel, open your iPhone's Settings → [your name] → Subscriptions → Reacht Gold and tap Cancel Subscription. You can also get there from the app: Settings → Gold → Manage Subscription.

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Cancel at least 24 hours before your renewal date to avoid the next charge. Gold stays active until the end of the period you've already paid for.

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Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

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Gold not showing after a purchase? In the app, open Settings → Gold and tap Restore Purchases. If it still doesn't appear, email us.

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Subscribed on reacht.app: manage or cancel it from Settings on the website while signed in, or email us.

Account deletion

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In the iOS app: open the You tab → the settings gear → Account → Delete Account, and confirm with your username.

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On the web: sign in and go to reacht.app/delete-account.

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Deletion is permanent: your account and personal data are removed; posts and comments stay with your name replaced by [deleted]. Details are on the account deletion page and in the Privacy Policy.

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Have an App Store Gold subscription? Cancel it in your Apple ID settings first — deleting your account does not stop Apple's billing.

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Can't sign in to delete? Email legal@reacht.app from the address on the account and we'll delete it for you.